About Debra
Debra Chandler has spent more than two decades helping Fortune 100 companies answer a deceptively simple question: did the training actually work? As a former VP of Learning and Development at a major healthcare technology company, she built certification programs for more than 20,000 IT professionals across six continents. She holds an MBA and a BS in Computer Science. Her writing focuses on the gap between completion metrics and real-world capability, and what enterprise L&D leaders can do about it.
Enterprise TrainingL&D StrategyROIIT Workforce Development
Articles by Debra
Business
The Hidden Cost of Video-Based IT Training for Your Business
High completion rates that don't translate into actual capability. Here's what L&D leaders need to know.
April 4, 2026 12 min read